Shipping Policy

Shipments

Here’s the list of shipping company services that we trust to deliver your items.

Delivery Location: Indonesia
Sicepat, JNE, J&T Express

Delivery Process:
Monday to Saturday
9AM – 5PM

Important Notes!
● Payment(s) should be made 1×24 hours latest.
● Shipping will only be processed once payments are made, completed and confirmed.

Shipping Rates

Prices and rates for every location are different, please carefully check with your chosen shipment.
● For domestic rates, information is available at sicepat.com , jne.co.id , jet.co.id.
● For international shipment details, informations are available through our customer service at: +62 8112480704

Remarks:

● HijabChic is not responsible for lost items during delivery through your chosen shipment services.
● HijabChic is not responsible if customers failed to provide an incomplete address, details that might cause failure in delivery.
● Remember to always provide a complete address, recipient details and contact to make sure your items are received smoothly and on time.

Return Policy

● Should there be any errors on our part, a complimentary shipping cost will be our responsibility in providing you the best services.
● Customers are required to pay the additional shipping cost if the items are being returned due to incomplete address and recipient details.
● All extra charges for a resend will under customer’s responsibility, including taxes and duties.